Susannah is a Higher Education consultant who works with institutions to help them thrive. Her earlier career background was as Director of Student & Academic Services (City, University of London 2013-21) where she was also a member of the University Executive Committee.
Since 2021, she has undertaken consultancy work with 17 of the UK’s Higher Education Institutions ranging from large universities, small specialist institutions as well as private providers, and has also completed work for one international university. She has had repeat work from well over half of her clients, many of whom have also recommended her to others.
With over 25 years of working in the sector, she is highly familiar with the ins and outs of institutional life, and particularly skilled at untangling complexities. She has an evidenced reputation for thoughtful and people-focused solutions, and these qualities are reflected in the client-centred approach she takes to each piece of work.
Susannah has a significant presence in the sector both through her consultancy as well as via the Job Shadowing HE podcast that she founded in late 2023. She has worked with over 40 guests from different parts of the sector including universities, small specialist institutions and sector bodies. The podcast has received sponsorship from 13 organisations connected with the sector including leading executive or middle management search companies, and national and multi-national technology solution organisations. Podcast guests cover a full spectrum of HE life, including senior executive roles such as Vice-Chancellor, CEOs, middle management and more junior roles.
Susannah is a member of the Board of Governors and the Remuneration and Nominations Committee at the Central School of Ballet, one of the UK’s smallest OfS-registered HEIs. As the Board’s designated HE lead, she works closely with the executive and other Board members on all HE matters, as well as the broader strategic and compliance agenda.
As a Fellow of the Association of Higher Education Professionals, Susannah has delivered sessions at conference and regional network events, and written articles to engage with and support others. She has mentored numerous HE professionals throughout her career and continues to enjoy supporting the development of future leaders.