Services

The support and services that Susannah can offer reflect her expertise and experience of working successfully in the HE sector for over 25 years as a leader, as a consultant and as a trustee/governor. Assignments may range from a few days through to longer-term engagement. Susannah liaises closely with each client to ensure that the work is tailored to meet the specific outcomes being sought. Below are the broad areas in which she can provide support, and her list of recent projects provide further insight. 

Strategic development 

• Developing or evaluating strategy documents 
• Developing or evaluating business cases
• Undertaking sector or wider research 
• Setting up, reviewing or withdrawing from collaborative provision
• Reviewing service design or resource
• Readiness assessments for new initiatives (e.g. awarding powers)
• Reviewing academic governance and effectiveness
• Critical reader or panel member 

Regulatory compliance

• Reviewing compliance with OfS conditions
• Addressing gaps in compliance 
• Drafting Student Protection Plans

Academic and student policy frameworks 

• Reviewing policy, regulatory or process effectiveness
• Writing straightforward policy and regulation
• Reviewing or creating collaborative provision frameworks

Effective working

• Reviewing team structures and/or team effectiveness
• Reviewing roles and responsibilities 
• Mediating working relationships (TCM Accredited Mediator)
• Mentoring managers or leaders

Investigating cases 

Susannah is a TCM Accredited Investigator and has also undertaken training with The Consent Collective on investigating alleged cases of sexual harassment.

• Student complaints 
• Staff grievances